Responsible Gambling Policy

Colossus Bets takes the promotion of responsible gambling seriously and provides players with a variety of controls and mechanisms to assist players to monitor and control their gambling. 

 

 

1. SETTING YOUR LIMITS

 

You can set/adjust your deposit limit at any time by following the instructions on our Responsible Gambling page.

We will take all reasonable precautions to ensure your limits are observed and we cannot override any limit that you set without your consent. You can decrease your limits (e.g. lower your daily spend limit) by following the instructions on our Account Settings page. Decreasing limits can be done immediately. Increased limits however only take effect 24 hours after you have changed the relevant settings in your account.

 

We cannot be held responsible if you circumvent our procedures and deposit funds into your Account which results in you exceeding your limit. Nor can we be held responsible if you seek to bet with us through another Colossus Bets account.

 

 

2. SELF-EXCLUDING

 

You may close your Account or self-exclude for a defined period, without notice, at any time. The minimum exclusion period is 6 months. 

 

During any self-exclusion period you will be unable to access your Account and we will make all efforts to prevent you from gambling on our Website. We will also endeavour to prevent you from opening a new Account and we will take all reasonable steps to avoid sending you any marketing material. However, you must not attempt to gamble with us and we cannot be held responsible if you circumvent our procedures. 

 

If, at the end of your self-exclusion period, you wish to resume gambling with us you may request to do so contacting our Customer Services team. If your request to resume is approved, a 24-hour waiting period will be applied before you will be able to gamble again.   

 

If you want to opt in to self-exclusion please click  here

 

3. TIMEOUTS

 

If you would like to take a short break from playing with us we can suspend access to your account for 24 hours, 7 days, or a month. Please contact our Customer Services team if you would like us to apply a timeout to your account.

 

4. RESPONSIBLE GAMBLING SUPPORT

 

If you do find yourself getting into difficulties please contact our Customer Services team and we will endeavour to assist you. 

 

The following organisations are also available to provide guidance and assistance: 

GamCare and Gamble Aware.